With Follow Up Boss, we've made it easy to keep track of your business information, office hours, goals, and more right from one place. Just go to Admin > Company to make changes to your important company settings. 

Note: The company page can be accessed by owners and admins. 

How to set it up

The company page is broken into several parts. See below for a quick breakdown of all the important company settings you can personalize. 

Company information

Be sure to add the information below. We will append this to marketing emails (action plan and batch emails) to be in compliance with anti-spam laws, and it is used for your Business Registration. 

Virtual phone

Every account has a company number and a fallback number. The company number is a virtual texting number used at the account level. Be sure to set up a fallback number, as we will use this in the unlikely event of an outage or if Follow Up Boss Numbers cannot be rung. Additionally, toggle Call Recording and Legal Disclosure for your account.

Office hours

Choose the days and times your team (2+ users) can receive calls to Follow Up Boss numbers by setting up your office hours! For more information, check out How to Set Office Hours.

Subdomain

The subdomain of your Follow Up Boss account is internal (none of your clients see this), but you may want to change the subdomain if you switch your branding or company name, so your agents see the right information. Here is more information on how to Change Your Subdomain.

Business insights

Want to gain insight into your team's progress and see if you are on track with your production goals? Be sure to fill out your production goals and add an email for us to send your Weekly Business Insights Email to. 

Block list 

Getting spammed by particular phone numbers or email addresses? It happens to us all! You can Block Phone Numbers or Emails right within Follow Up Boss.