The Android app inbox provides on-the-go access for all communication. Access emails, text messages, and calls in one central location.
How to Find the Inbox
1. Log in to the Android App
2. Click on the Inbox icon at the bottom of the screen
Inbox View
Click My Inbox to toggle between My Inbox and Team Inboxes.
Filtering the Inbox
To view different types of communication (voicemail, text, email), click the three horizontal lines in the upper left-hand corner of the app.
Note: Icon lines turn blue when viewing texts, emails & calls. When icon lines appear white, all communication is displayed including calls, texts, emails, and Inbox Apps.
Inbox Communication
Inbox communication will display in the Inbox view.
Assigned Communication
Assigned communication will display in the Assigned view.
Closed Communication
Closed communication will be displayed in the Closed view.
How to Reply to Communication
Click on Communication in the inbox and you will be navigated to the lead communication to reply.
Notes and @Mentions
It will appear in My Inbox and have a preview of the note on the communication with a push pin icon.
Inbox Apps Communication
Inbox App communication will appear in the Inbox with an "APP" icon.
Closing Communication
Swipe communication to the right or left to close communication.