The Android app inbox provides on-the-go access for all communication. Access emails, text messages, and calls in one central location.
How to Find the Inbox
1. Log in to the Android App
2. Click on the Inbox icon at the bottom of the screen
How to Use the Inbox
Click My Inbox to toggle between My Inbox and Team Inboxes.
Filtering the Inbox
To view different types of communication (texts & calls or all communication), click the three horizontal lines in the upper right-hand corner of the app.
Note: Icon lines turn blue when viewing texts & calls.
Inbox communication will display in the Inbox view.
Assigned communication will display in the Assigned view.
Closed communication will display in the Closed view.
How to Reply to Communication
Click on Communication in the inbox and you will be navigated to the lead communication to reply.
Notes and @Mentions
Will appear in My Inbox and have a preview of the note on the communication with a push pin icon.
Swipe communication to the right or left to close communication.