Android: Inbox

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  1. Follow Up Boss - Help Center
  2. Mobile Apps
  3. Android App

Becca Hancock
  • Updated

The Android app inbox provides on-the-go access for all communication. Access emails, text messages, and calls in one central location.

 

How to Find the Inbox

1. Log in to the Android App

2. Click on the Inbox icon at the bottom of the screen

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How to Use the Inbox

Inbox View

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Click under inbox to toggle between My Inbox and Team Inboxes.

 

Filtering the Inbox

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To view different types of communication (texts & calls or all communication), click the three horizontal lines in the upper right-hand corner of the app.

 

Assigned Communication

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Assigned Communication will display in the My Inbox view. 

 

How to Reply to Communication

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Click on Communication in the inbox and you will be navigated to the lead communication to reply.

 

Notes and @Mentions

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Will appear in My Inbox and have a preview of the note on the communication. 

 

Closing Communication

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Swipe communication to the right or left to close communication. 

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