The Caller ID feature allows the FUB Android app to identify incoming phone calls from your Follow Up Boss contacts. This functionality enhances the user experience by instantly identifying callers associated with Follow Up Boss, allowing for more efficient and personalized communication.
Note: To enable Caller ID for Android, your device's OS must be Android 10 or above.
1. Enable Calling
1. Log In to the Android App
2. Tap your Initials/Image in the upper left-hand corner
3. Check the box next to Calling
2. Turn on Caller ID
1. Check the box next to Caller ID
2. Select Continue
3. Follow Up Boss > Set as Default
Manually Turning on Caller ID
To grant the permissions manually you will need to access the Follow Up Boss app info screen through your settings or hold down on your Follow Up Boss app icon and click on "app info".
1. Settings > Apps
2. Follow Up Boss > Permissions
3. Phone
4. Allow Notifications
4. Navigate back to the FUB app > Initials/Image in the upper left-hand corner > Enable Caller ID
FAQs
I've enabled Caller ID with my other phone, why isn't it enabled for my device?
Caller ID must be enabled per device so if you enable the feature, it is enabled for that device specifically. Disabling the feature will not disable Caller ID for any other devices you may be using.
How do I grant permission for FUB to display over other apps?
To grant permission for FUB to display over other apps, go to Settings > Apps > Default Apps (might be under advanced) > Caller ID & Spam App > Follow Up Boss.