SendGrid Batch Email Provider

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  1. Follow Up Boss - Help Center
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Meghan Porter
  • Updated

SendGrid is the official batch email integration supported by Follow Up Boss. It is used for sending large amounts of email and is necessary if you wish to send a batch email to more than 10,000 contacts every 24hrs through Follow Up Boss.

You can sign up for a free trial account with SendGrid here. More details on SendGrid's Email API Plans are outlined here.
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How the SendGrid Integration Works

When you use SendGrid with Follow Up Boss, you can send batch emails directly from Follow Up Boss through your SendGrid account. You have no need to leave Follow Up Boss to send emails to large groups of contacts. 

Notes:

  • Those emails come from your login email in Follow Up Boss. If that is different from your connected email, please take note.
  • You only need one SendGrid account for everyone on your team.
  • Unsubscribes, Clicks, and Opens WILL sync with this connection.
  • This is not recommended if you are using an @gmail.com email address. 

How to set it up

1. Go to the Admin tab at the top and then to Integrations

2. Within the SendGrid integration page, simply enter your SendGrid credentials to connect Follow Up Boss with SendGrid!

To create a new API in SendGrid, navigate to this link and then choose "Create API Key".

Be sure to select Full Access:

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Be sure to copy the API key once it is generated.  

 

3. Once the API key is pasted into Follow up Boss, the integration is live! You will see this:

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4. To remove the sending limits, you will finish setting up your account. In order to do that, you will need to take the following steps outlined in this SendGrid Guide
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Domain Authentication

Before you can remove the 100/day sending limit, you must authenticate your domain. SendGrid requires customers to verify their Sender Identities to maintain the best possible sender reputations and to uphold legitimate sending behavior. You can begin the domain authentication process here. For more information see this article.

 

Choosing a Plan

Once you've completed your account setup and would like to send over 100 emails per day, you will need to change your plan. Be sure to choose the "Change Plan" option under Email API. The Marketing Campaign Product does not integrate with Follow Up Boss. 

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Additional Information

Single Sender Verification

Domain authentication is required to remove your sending limits however, Single Sender Verification can be used on the free plan and is useful for testing. Here is how to set that up: 

  • Login to SendGrid, and click on Settings on the lower left

  • From there we are looking for "Sender Authentication" > "Single Sender Verification" > "Create a Sender"
  • SendGrid will send you an email with a link that you will click to authenticate. You will want to add all team members who will be using the integration. 

Best Practices

Please make sure to take a look at our batch emailing best practices for tips on helping make sure your email content is consistently delivered.

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