View your Structurely conversations, respond and mute the Structurely AI all from within Follow Up Boss.  View Structurely's Follow Up Boss Integration help guide here. 

API Integration

1. Create a Follow Up Boss API Key at Admin > API
2. Press Copy and then Done
3. Go to your Dashboard in Structurely.
4. Click on the Settings Cog on the left-hand panel then choose Integrations
5. Toggle on Follow Up Boss V2 and Paste in your API Key and choose to Submit

Note:

If you want to only sync data on YOUR PERSONAL LEADS ONLY, select your name from the dropdown menu at the top of the screen.

If you want to sync data on ALL YOUR BROKERAGE OR TEAM LEADS, select your brokerage from the dropdown menu at the top of the screen. 👇

Note: You will only see the "Agency" section if you are an Admin for a team or brokerage. 

How It Works

With the integration enabled, you will begin to see the AI conversation appear as Notes in the Follow Up Boss timeline. You can manage the conversation using a series of tags.

When your Structurely assistant starts a conversation with a new lead, Structurely will initially apply the following two tags:

• Structurely: Active
• Structurely: Unresponsive

These tags signify that Structurely has started a conversation, but that lead has not yet responded. As your leads move through the qualification journey, Structurely will update these tags.

The Tags Structurely Applies

• Structurely: Active
  • Removing this tag on a responsive lead will mute the assistant.
• Structurely: Not Interested
• Structurely: Interested
• Structurely: Responded
• Structurely: Unresponsive
• Structurely: Needs Follow Up
  • Fully qualified leads, or a lead with a specific question or concern will get this label. You can tie automations to this label as well, triggering additional follow-up by your team or workflows.

Embedded App

If you are a Follow Up Boss Account Owner, you can also enable the Structurely Embedded App. With the Embedded App, you are your team can see the full Structurely Conversation and Details, respond via your Structurely number and Mute the AI right from within Follow Up Boss:

Set-Up

1. Navigate to the Structurely embedded app page in Follow Up Boss 
2. Choose Enable
3. Create a Follow Up Boss API Key
4. Navigate to the Structurely Integrations page
5. Toggle on Follow Up Boss V2 integration and paste your API key from Follow Up Boss
6. Open a contact and a contact in Follow Up Boss and get started! 

Learn more here.

Tips

You can filter by the "Structurely" tags directly in Follow Up Boss to pull metrics or use them to power Automations. For example, you can set up an automation so that anytime a "Structurely: Needs Follow Up" tag is applied, a note gets added, and an agent is notified. You will also be able to see the full conversation notes in FUB under the "Notes" for the contact.

The "Structurely: Active" tag will remain as long as the assistant is still in an active conversation and has not been muted.

To manually mute the AI Assistant from within Follow Up Boss, you can simply remove the "Structurely: Active" tag. This will mute the lead, and stop all future communications including drips. This can be done individually, using the embedded app or as a mass action.