All your Real-Time Touring and My Agent Tour appointments for ShowingTime-enabled properties are automatically added to your Follow Up Boss account, streamlining your workflow and saving time.

⭐️Tip: Learn more about Home and Website Activity and how it appears in FUB! 

Key benefits

• Automatic appointment creation & updates

  Your Real-Time Touring and My Agent Tour appointments on ShowingTime-enabled properties are instantly added to your Follow Up Boss calendar and kept up to date, eliminating the need for manual data entry.

• Seamless scheduling

  Reschedule or cancel appointments easily by clicking a link in your FUB calendar to make quick changes in ShowingTime.

• Save time and stay focused

  Spend less time on administrative tasks and more time engaging with clients. Any appointment changes you make in ShowingTime will automatically update the synced FUB appointment. 

How to integrate

Zillow two way integration

The Zillow two way integration needs to be enabled for your Real-Time Touring and My Agent Tour appointments to sync to FUB. 

Link  Zillow Profile

Agents need to Link their Zillow Profile to Follow Up Boss to have the ability to manage ShowingTime appointments from FUB.

How it works

1. Confirm Real-Time Touring or My Agent Tour appointments for a ShowingTime enabled property in FUB. Then it will automatically appear on your Follow Up Boss calendar and the lead profile as an appointment (accessible via desktop and mobile).
2. Accept and reschedule/cancel appointments directly from Follow Up Boss by clicking on the Manage in ShowingTime button, which will take you to ShowingTime to make the necessary changes. Any changes will automatically update the original FUB calendar appointment.
3. Manage appointment types, outcomes, and reminders in FUB. 
4. Appointment change requests from buyers will continue to reach you through your usual channels: push notifications, SMS, and email.

You will be notified of My Agent Tour requests via Premier App push notifications, SMS, and email. Additionally, FUB sends the assigned agent a notification when an existing lead submits an inquiry. Once you confirm these appointments, they will automatically sync to Follow Up Boss. 

RTT and My Agent Tour Appointments workflow

On the FUB Mobile app, the ‘Manage in ShowingTime’ button is visible on tour requests from Zillow on ShowingTime-enabled properties. 

On the FUB desktop, you can see the property inquiry on the lead Timeline or in the Home Activity section. Click Manage in ShowingTime to manage the appointment.  

Timeline

Home Activity

Select Agree to the data sharing consent (one time only).

Then you will be directed to the ShowingTime scheduling page, where you can book the tour.

Once the appointment has been confirmed, it will sync to your FUB calendar. 

ShowingTime appointments can be viewed under Appointments on the lead profile on the FUB desktop and mobile app. 

Appointment Type & Outcome 

Once the ShowingTime appointment has been created, open the appointment on the lead profile or the calendar. Then select the appointment type and outcome. 

Note: Account owners can manage appointment types and outcomes by going to Admin > Appointments. 

Change or cancel appointments 

Open the appointment on the lead profile or the calendar. Click Manage in ShowingTime to change or cancel the appointment.

Once selected, you will be directed to ShowingTime to complete the changes. 

Appointment reminders

Select Send update email and text reminder (available with the Appointment Reminder Text Power-Up enabled) to remind guests about the appointment. 

FAQs 

Why do only some of my ShowingTime appointments show on my FUB calendar?

Presently, ShowingTime appointment syncing only works for Zillow-requested tours. For ShowingTime appointments to sync to FUB, they will need to be booked through FUB by clicking the “Manage in ShowingTime” button on Desktop or Mobile. If an appointment is created on your own, ShowingTime in the MLS, or outside FUB, the appointment will not sync to FUB. Below is an example of a ShowingTime appointment synced to the FUB calendar.

Will the "Manage in ShowingTime" button appear on all ShowingTime properties, even if I am not the agent?

Only the assigned agent will be able to see and click the "Manage on ShowingTime" button. This is because we don’t want to allow other agents to schedule a tour with the contact; only the assigned agent should be able to do so. If the contact is reassigned to a new agent, only the new agent will be able to schedule tours for the contact.

Will "hearted" properties have a ShowingTime link? 

At this time, only the Zillow Tour Requests will get the ‘Manage in ShowingTime’ button for quick scheduling (if the tour is requested on a ShowingTime-requested property). This does not include the properties with home activity under the ‘Browsing’ tab (Saved/Viewed).