Overview
Use this article to add Zillow Pro seats to your account so you can onboard new agents without delays. Seats can be added instantly in Follow Up Boss (FUB) or Zillow Workspace (ZW), allowing your team to scale quickly.
Before you begin
- You can only add seats; reducing seats is not supported.
- You must remain within your current pricing tier.
- For downgrades or pricing tier changes, contact your Sales Advisor.
Add seats in Follow Up Boss
- Add a team member in the Fill Zillow Pro seats button.
- Enter the contact information for the new team member.
- Review the prompt, indicating if additional seats are required.
- Enter the total number of seats you want to add.
- Review the immediate cost and updated monthly price.
- Select Confirm purchase.
After purchase, the team member and seat (if applicable) are added in one continuous workflow.
Add seats in Zillow Workspace
- Go to Purchases or Manage membership.
- Enter the total number of seats you want to add.
- Review the immediate cost and updated monthly price.
- Select Confirm purchase.
Seats become available immediately for assignment in Follow Up Boss.
If you don’t see the option to add seats
- You may already be at your current pricing tier limit.
- Your account permissions may not allow seat purchases. Contact your account administrator.
- For pricing tier adjustments, contact your Sales Advisor.
Additional information
- Removing a team member in Follow Up Boss frees up an existing Zillow Pro seat.
- Seat additions take effect immediately after purchase.