When you star notes and other items in a contact's timeline, you mark them as important. Starred items get added to the "starred items" section at the top of the contact's timeline. This helps you remember to look at them later.
To star a timeline item:
1. Open a contact's profile in the web version of Follow Up Boss.
2. From the contact's timeline history, identify the note or other timeline item that you want to star.
3. Go to the top-right of the timeline item, then click the star icon.
To remove a star on a timeline item:
1. Open a contact's profile in the web version of Follow Up Boss.
2. From the contact's timeline history, identify the starred timeline item that you want to change.
3. Go to the top-right of the timeline item, then click the star icon to remove the star.
To view only starred items:
1. Open a contact's profile in the web version of Follow Up Boss.
2. Go to the top of the contact's timeline history, then click the "Starred Items" filter.
