Manually logging calls on the Android app is essential to track calls made outside of Follow Up Boss. The last communication filter also includes manually logged calls, so you know who you have contacted and when.
As of version 2.2.0, call logging behavior has changed slightly from previous versions - due to Google privacy restrictions, call activity on your phone cannot be tracked. This means that after any call you make, you will want to navigate back into the lead's page within the app and manually log the call.
Manually Logging Calls
1. Navigate to the Lead Profile
2. Click the + Function in the lower right-hand corner
3. Tap Log Call
4. Add Call Notes > Save
5. Call notes will be listed under the COMMS tab