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Becca Hancock
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Integration Types
API
Email
Zapier
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The Mojo Sells integration syncs your Mojo contacts to Follow Up Boss (and vice versa). This is ideal for when you make contact with someone while prospecting Expireds and FSBOs in Mojo's dialer and want to transfer them to Follow Up Boss for further follow-up. All Mojo to Follow Up Boss syncing is automatic.

 

API Integration

Note: The API integration has to be done from the Account Owner level only.

  1. Create a Follow Up Boss API Key by going to Admin > API
  2. Select Create API Key 
  3. Name the API Key Mojo Sells > Create API Key
  4. Press Copy 
  5. Log In to Mojo Sells 
  6. Click your Name in the upper right-hand corner > Integrationsmceclip2.png
  7. Select Follow Up Boss on the right-hand side > Paste the API Key mceclip0.png
  8. If you have a team, click Manage Agents to add an API Key from each agent's Follow Up Boss account. Then, match each Mojo agent with the corresponding Follow Up Boss agent and select Set.
    1. Note: It is not sufficient to only have the account owner's API key connected.
  9. Select Manage Stages and edit How to Sync for the stages you would like to sync > click Set to save your changesmceclip3.png 
  10. Click Manage Smart Lists and select the smart lists you would like to sync > click Set to save your changes.
    1. Note: The owner of the FUB/Mojo account must have agent-created smart lists shared with them in Follow Up Boss for the smart list to sync to Mojo. mceclip4.png

 

Syncing Definitions 

Sync Both Ways: Syncs contacts from Mojo to Follow Up Boss when they are put into the corresponding Stage inside of Mojo.  Syncs all contacts under that Stage in Follow Up Boss into Mojo.

Sync from Mojo to FUB only:  Syncs contacts from Mojo to Follow Up Boss when they are put into the corresponding Stage inside of Mojo.

Not sync: Choosing to not sync a stage will ignore that stage completely and all of the contacts assigned to it.

Not Contacted Only: You can select to only populate contacts that have not been contacted in Follow Up Boss.  Contacted is a status inside Follow Up Boss Classic.

 

Stages and Smart Lists in Mojo

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Follow Up Boss Stages (blue F icon) and SmartLists (purple F icon) will show up in Mojo under the Data & Dialer tab as Groups. Assigning a Mojo contact to a Stage or Smart List group in Mojo will sync that contact over to Follow Up Boss.

 

What syncs from Mojo to Follow Up Boss?

Contact Information

Changing the name, phone number, email, or address in Mojo will update the synced contact profile in Follow Up Boss.

Stage

If a contact's stage is changed in Mojo, and that stage is set to sync to Follow Up Boss, the stage change will sync to Follow Up Boss. 

Notes

Any Note added in Mojo to a synced contact will transfer over to Follow Up Boss as a Note.

Calls

Any Call made in Mojo to a synced contact will transfer over to Follow Up Boss as a Call Log.

 

What syncs from Follow Up Boss to Mojo? 

Contact Information

Changing the name, phone number, email, or address in Follow Up Boss will update the synced contact profile in Mojo.

Source

The source of the contact will only sync the first time the contact is added to Mojo. Any changes made after the initial sync will not be reflected in Mojo. 

Stage

Any contact that is changed to a Follow Up Boss Stage that is set up to sync Both Ways in Mojo, will transfer over to Mojo. 

Notes

Any Note added in Follow Up Boss to a synced contact will transfer over to Mojo as a Note.

 

FAQs

What is Mojo Sells?

Mojo Sells is a dialer program that lets you quickly call lists of contacts. For more information, check out  http://www.mojosells.com

Why use Mojo Sells?

Mojo Sells is a great tool to call large lists of contacts. We recommend using the Follow Up Boss dialer for active, engaged contacts who are in communication with you. By using Mojo Sells for contacts you are not in communication with, it protects your Follow Up Boss number's reputation. 

Why don't I have the option to "Connect with Follow Up Boss" in Mojo?

Only the owner of the Mojo account can integrate with Follow Up Boss.

How do you sort by last added in Mojo? 
Add the "Edit Date" to the contact columns and sort by the date edited.
How many contacts can sync from each smart list?

Smart lists have a contact limit of 2,000 when syncing to Mojo. If there are more than 2,000 contacts on a smart list, the list will not sync at all. 

How many contacts can sync to each stage in Mojo?

Stages don't have a limit in regards to how many contacts can be synced to Mojo. Due to this, stages are much easier to work with in Mojo and are recommended.

What doesn't sync to Mojo?

Calls, texts, emails, and tags do not sync to Mojo from Follow Up Boss.

What happens when a smart list is created or deleted in Follow Up Boss?

If a new smart list is created, the owner of the account will need to navigate to the Integrations section of Mojo and Follow Up Boss and select Manage Smart Lists. Then select that smart list and set it to be synced. If the smart list is deleted in FUB it will need to be manually removed within Mojo by following the previously mentioned steps above except uncheck the box next to that smart list.

Does Mojo take into account who has access to each smart list and contacts?

In Mojo there are different access types, if the login is set at Super User or Owner they will see all records and all smart lists/stages. If the login in Mojo is set at User, they will only see records that they are assigned/manager of in Mojo. The manager assignment for Smart Lists and stages is determined in the FUB integration set up in Mojo where the owner of the account will associate the FUB login and the Mojo login and enter their FUB API Key. For user access, they will still see all stages and smart lists but they will only see the records/contacts they are “manager of.”

Should I use my FUB number for my Mojo caller ID?

We do not recommend using your Follow Up Boss phone number as the Caller ID number for your MOJO Power Dialer because people reporting your number as spam may result in your Follow Up Boss number being flagged as a spam risk.

Will importing contacts cause duplicates?

Importing contacts into Follow Up Boss via a CSV file could cause duplicates if you create a duplicate contact in Mojo and sync to Follow Up Boss.

Does the manager field in Mojo update the assigned agent in Follow Up Boss?

Updating the "Manager" field in Mojo will not update the Assigned Agent field in Follow Up Boss for existing leads. 

What happens when a new contact is created in Mojo?

When a new contact is added in Mojo and then added to a synced Follow Up Boss "Stage," the contact will automatically be added to Follow Up Boss via the lead flow page. If the "Manager" field in Mojo has the name of a Follow Up Boss user that has their Follow Up Boss API key in the Follow Up Boss Manage Agents section of Mojo the lead will be directly assigned to that user on the Follow Up Boss lead flow page. If an existing contact in Follow Up Boss is updated via the Mojo sync, the lead will simply be updated in FUB without passing through the lead flow page.

Syncing Deleted Contacts 

To re-sync deleted contacts in Mojo or to delete all Mojo contacts synced with Follow Up Boss you are able to click the Clean Up button under the Integrations > Follow Up Boss section of Mojo.

What happens when a number is marked Disconnected from Mojo? 
When the result of a number is marked Disconnected from Mojo, it is deleted from Mojo to prevent the number from being called again. To prevent the number from being removed from Follow Up Boss, take the following steps:
    1. While logged into Mojo, navigate to Settings by clicking welcome and the login name located towards the top right of the screen.
    2. From Settings, click Power Dialer on the left.
    3. Once in the Power Dialer section scroll down and you will see an option for "Do not delete disconnected numbers," check this box.

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