The Better Voicemail integration allows you to receive voicemail notifications into Follow Up Boss. If the call is from a new lead we will create a new client record. If it's an existing lead we will send an email notification.
Email Parsing Integration
Microsoft 365, GSuite, and Gmail Users
Leads will flow into Follow Up Boss automatically via your Connected Email. Ensure Lead Processing is enabled for FUB to monitor your email inbox for new lead notifications and add them to Follow Up Boss automatically.
1. Copy your Follow Up Boss Lead Email Address by going to Admin > API
2. Log In to Better Voice
3. Click Find Me on the left-hand menu
4. Navigate to Notification Settings and paste your Follow Up Boss lead email address
5. Click Save
Note: Auto Forwarding Rules can be created in Gmail to automatically forward new lead notifications to your Follow Up Boss lead routing email address if the lead source doesn't have an option to add an additional email for lead notifications.