The Better Voicemail integration allows you to receive voicemail notifications into Follow Up Boss. If the call is from a new lead we will create a new client record. If it's an existing lead we will send an email notification.

Email Parsing Integration

Microsoft 365, GSuite, and Gmail Users

Leads will flow into Follow Up Boss automatically via your Connected Email. Ensure Lead Processing is enabled for FUB to monitor your email inbox for new lead notifications and add them to Follow Up Boss automatically.

Alternative Setup

1. Copy your Follow Up Boss Lead Email Address by going to Admin > API 

2. Log In to Better Voice

3. Navigate to Call Routing and select the desired Call Flow 

4. Select Notifications at the bottom of the page 

5. Select + Add Notifications

6. In the Notify Via Email section, Paste your FUB lead email address > check the additional settings as pictured below

7. Save Notifications

To learn more, check out the Better Voice Help Center.