Agents are often on the go and push notifications can be easily missed. To make sure you don't miss a beat, the notification center is now on the Android app! The Android notification center is the best place to view all bell notifications on the go.
Updates to notifications in the FUB mobile app
The Notification Center in the Follow Up Boss mobile app makes it easier to notice and manage activity. You can see when you have unread notifications, quickly identify which items are new, tap a notification to mark it as read, or select Mark all as read to clear all unread notifications at once.
- The bell icon shows a visual indicator when you have unread notifications.
- Unread notifications stand out from read notifications in the list, making it easier to identify new activity.
- When you tap a notification, it’s marked as read.
- You can select Mark all as read in the Notification Center to clear all unread notifications at once.
What did not change
- This update changes the visual experience and read state only.
- It does not change how notifications are generated, categorized, or routed when you tap them.
- This update does not add unread counts, filtering, grouping, or a broader redesign of the Notification Center layout.
How to Find the Notification Center
1. Open the Follow Up Boss Android App
2. Click the Bell icon in the upper right-hand corner
3. This will bring you to the notification center where you can view all bell notifications
4. From here, Click any notification to be directed to the respective notification
Note: Check your Notification Settings to make sure you are receiving the desired bell notifications.
FAQs
Yes! Below is a list of notifications that are available via the bell.
- New Lead
- Lead Assignment
- Note Mentions
- Assigned Conversations
- New Text Message
- Missed Calls and Voicemails
- Email opens and clicks
- Task Assigned and Task Due Soon