iPhone: App Settings

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  1. Follow Up Boss - Help Center
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Becca
  • Updated

The Follow Up Boss iPhone app is crucial for your daily workflow. Make sure your app has peak performance by confirming it's up to date and enabling push notifications, caller ID, calling, and texting in the app. 

 

How to Find Your Settings

1. Open the Follow Up Boss App

2. Click your Initials/Image in the upper left-hand corner

3. You will be automatically directed to the Settings page

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App Settings

App Version

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The first section will show if your app is up to date and the version you are using. If you need to update your app, a quick link will appear in this area.

 

Push Notifications

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To turn on push notifications, go to your iPhone Settings > Notifications > FollowUpBoss > Allow Notifications. For more information, check out iPhone: Push Notifications. 

Note: We also recommend toggling ON Time Sensitive Notifications and turning OFF Notification Grouping for the Follow Up Boss app. 

 

Caller ID

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To turn on caller ID, go to your iPhone Settings > Phone > Call Blocking and Identification > Toggle On Follow Up Boss. For more information, check out our iPhone: Caller ID article.

 

Calling

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Toggle on calling to make and track calls in the app. This setting is available for users with the Follow Up Boss Dialer enabled. 

 

Always Text in App

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Always text in app means that text messages sent via the app will come from your Follow Up Boss number (company number or outbound number with the dialer). If this setting is toggled off, text messages will be sent via your cell number and not tracked within Follow Up Boss.

 

Report a Bug

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Report a bug when the app is not functioning as expected. This provides the team an opportunity to resolve the issue, just describe the issue and send.

 

Support

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Directly copy the Follow Up Boss Support email from in-app to email in your questions. Our team is here to help 7 days a week.

 

Feedback

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Copy the Follow Up Boss Product email to provide your feedback directly to the product team. 

 

Acknowledgments

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This includes terms and conditions for use, reproduction, and distribution. 

 

Logout 

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Log out of the Follow Up Boss app. 

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