At times, agents need to make 3-way calls with clients. To do this, you can initiate the call on the FUB app and merge the calls to have a 3-way call.
How it Works
1. On the FUB app, call the desired contact
2. Once the call connects, go back to the FUB app and call another contact
Note: This will automatically place the first call/contact on hold
3. Once the second call connects, click Merge Calls
4. The 3-way call is now in progress
Note: The call will be logged on both contacts' profiles in FUB.