When exporting iPhone contacts, they are downloaded in a VCF file and need to be converted to a CSV file to import into Follow Up Boss. There are several ways to convert VCF to CSV depending on how large the file is and whether you have a Mac or a PC. You can also manually add contacts using these steps.

If you have a Mac that is signed into the same iCloud account as your iPhone

To check if your Mac and iPhone are logged into the same iCloud account, click Settings > Internet Accounts. If there is an iCloud account, your Mac and iPhone are signed into the same iCloud account.

1. Open the Contacts app on your Mac

2. Open Numbers on your Mac

3. In the Contacts app, Select All Contacts by clicking on one contact and then pressing Cmd+A

4. Click and Drag all contacts from Contacts to Numbers

5. In Numbers, click File > Export as CSV

6. Import the CSV to Follow Up Boss using these steps: Importing Contacts

Alternative Option 

Export contacts as VCF

1. Open the Contacts  app on your iPhone

2. Tap Lists at the top left

3. Touch and Hold an existing list (or create a new list by tapping Add List)

4. Tap Export, select the Fields you want to include, then tap Done

5. Choose a method to send or save the exported contact cards, such as Mail

Convert VCF to CSV

If your file is less than 20 MB and you have Google Contacts, import your VCF to Google Contacts. 

Note: If your file is more than 20 MB or you don't have Google Contacts, email your VCF file to support@followupboss.com and we can help with the import. 

1. Open Google Contacts and click Import

2. Add a Label to imported contacts so you can easily find the contacts from your phone

3. Select the VCF File to import

4. Select all Contacts using the checkboxes on the left

5. Under More Actions, choose Export

6. Choose the Google CSV option

7. Import the CSV to Follow Up Boss using these steps: Importing Contacts

Using Follow Up Boss with Your iPhone

With the Follow Up Boss app on your iPhone, our Caller ID will automatically identify Follow Up Boss contacts when they call. Add new contacts to Follow Up Boss either from your computer or the Follow Up Boss app on your phone. Check out this iPhone App Overview to get familiar with the app!

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