What is spoofing?
Spoofing is when a caller displays a false number on the caller ID. Scammers often spoof their numbers to display numbers people trust.
How can I stop my number from being spoofed?
As the calls or text messages are not actually sent from your Follow Up Boss number, we do not have control over your number being spoofed. Fortunately, according to the FCC, "Usually, scammers switch numbers frequently. It is likely that within hours they will no longer be using your number."
If the issue persists, your Follow Up Boss number can be changed.
Is my Follow Up Boss account secure?
Yes! The security of your Follow Up Boss account is in no way compromised if your number is spoofed. These situations can happen to anyone with a phone number and are not directly related to Follow Up Boss. To learn more about our security, check out our Security FAQ.