The Notification Settings page shows what notifications are sent to you from Follow Up Boss and allows you to customize your notification settings.
Access the Notification Settings page by clicking on the gear icon in your Notification Bell.
Alternatively, you can also access the Notification Settings through My Settings. To navigate to My Settings, click your initials in the upper right corner of the screen, then click My Settings.
Changes here affect how you get notified about Follow Up Boss events. These settings affect only you, not the rest of your team.
Notifications are sent by different channels, each shown in a column:
Note: We can only track opens and clicks for emails sent from directly inside of Follow Up Boss. Some email services may block content within the email that prevents us from tracking opens.
The next set of notifications is for the Team Inbox.
The third set of notifications is for Ponds.
Note: If there is something you want to be notified of that you don't see here, please suggest it as an idea on our Follow Up Boss Roadmap.
These alerts will tell you if anything is standing in the way of you receiving any Follow Up Boss notifications, along with recommended next steps.
*Note: Receiving Mobile notifications is managed through your phone settings. Please make sure you've enabled those settings to ensure you get all the notifications you need!