To access the billing screen click Admin > Billing (account owners only).

Update Credit Card

Click "Update credit card" then enter your credit card number, expiry date and CVC number. Your card is securely stored with our payment processor.

Changing Plan

To change your plan, navigate to Admin > Billing > select Change Plan > select the new plan you would like > then press the "Change Plan" button. You will then get a confirmation of any extra charges and be able to change your plan. The Plan section also lists your next billing date. 

You will receive two months free by paying annually, click this option in the top right to switch to annual payments.

Enabling Calling

Calling is charged on a per-user basis on the Grow plan and fully included on the Pro and Platform plans. To enable calling you will first need to enable the calling trial to start using the full version of the dialer free for 14 days (see Try Calling Add-On).

Billing will begin for the calling add-on at the end of the two week calling trial.

Paying a Past Due Invoice

If the attempted charge to your payment card fails, the charge will automatically be retried. You can make changes to your account such as removing users or changing the plan before the payment is retried, or retry the charge immediately by clicking Pay Now.