Having your email connected to Follow Up Boss is essential for leads, appointments, and emails to sync with FUB. Reconnect your email today to avoid disruptions to your day-to-day workflow.
Reconnecting your email from the pop-up notification
1. Log In to Follow Up Boss
2. Click Reconnect Email from the notification in the lower left-hand corner
3. Select Sign in with Microsoft/Google (your email provider will populate by default)
4. Follow the prompts to reconnect your email
Reconnecting your email from My Settings
1. Log In to Follow Up Boss
2. Go to your Initials/Image in the upper right-hand corner > My Settings
3. Sign In with Microsoft or Google
4. Follow the prompts to reconnect your email
FAQs
Why did my email address get disconnected?
The most common reason for an email to become disconnected is when the connected email's password is changed. The disconnection happens due to security measures in place from the email provider and will apply to everything linked to the email address (not just FUB).
What happens to the leads that come through due to a disconnected email?
When your email is reconnected, FUB will parse lead notification emails from the past 2 days. If your email was disconnected more than 2 days ago, we recommend exporting the missed leads from the lead source and importing them to FUB.