Follow Up Boss is able to connect with Google Workspace and Mircosoft 365 Business accounts for email and calendar syncing. 

Tip: Authenticate your Custom Domain to Improve Email Deliverability

Google Workspace (Recommended)

Connecting your Google Workspace email to Follow Up Boss provides a seamless experience for syncing your emails and calendar events. 

Resources: Connecting Your Email: Detailed Steps, Connecting Your Email: Google Workspace Troubleshooting

Microsoft 365 (Recommended) 

Connecting your Microsoft 365 email to Follow Up Boss provides a seamless experience for syncing your emails and calendar events.

Resources: Connecting Your Email: Detailed Steps, Connecting Your Email: Microsoft 365 Troubleshooting

Other Emails (Not Recommended)

If you are using a different service such as GoDaddy, Rackspace, Yahoo, AOL, or anything from a major telecom/cable provider (eg. Comcast), we recommend upgrading to Google Workspace or Mircosoft 365.

GoDaddy / Rackspace

In order to upgrade, you can keep your domain with GoDaddy/Rackspace, and the GSuite service will walk you through some very simple steps to enable the GSuite service with your domain name hosted at GoDaddy.

Yahoo, AOL, or anything from a major telecom or cable provider (eg. Comcast)

These providers do not allow third-party systems to send marketing emails on your behalf, we do not recommend their use with Follow Up Boss (this is called a DMARC restriction).

If you're using one of these email services, we recommend having a domain name registered directly with Google Workspace or Microsoft 365. This will benefit you in terms of better branding for your business e.g. jane@yourcompany.com, better software integrations, better spam filtering, and better email features in general. 

Note: You can point your old email address to your new one so you will not miss any emails.