If you are having issues with your Facebook Lead Ad direct integration with Follow Up Boss here are some common ways we found to remedy the issue.
This Facebook Page is already linked to another Follow Up Boss Account
This happens when someone else on your team has already connected to that Facebook for lead processing. When this happens you'll see an information message on the Facebook integration card.
If you need to change the connected account you will need the connected account to disconnect before you will be able to connect yours.
- Have the person that needs to disconnect their account
- Log into their Follow Up Boss account
- Navigate to Admin > Integrations
- Select Facebook
- Uncheck the Facebook
- Click Update Selected Pages
- Once They have disconnected you can now click Add on your account