AgentMachine / ReferralExchange

Follow Up Boss can automatically pull in your new leads from AgentMachine / ReferralExchange either through your connected Google or Office 365 email or through your Follow Up Boss lead routing email.

To pull in new leads from your connected Google or Office 365 email:

1. Login to Follow Up Boss.

2. Make sure your Google or Office 365 email is connected on your My Settings page: How to connect email to Follow Up Boss

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3. Make sure you have Lead Processing active on your Admin>API page: How to turn on inbox lead processing

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4. Route or forward your "new lead" email alerts from AgentMachine / ReferralExchange to that Google or Office 365 email, and the new leads will be created in Follow Up Boss automatically.

 

To pull in new leads from your Follow Up Boss lead routing email:

1. Login to Follow Up Boss.

2. Copy your lead routing email address (Lead Email Address) from your Admin>API page.

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3. Route or forward your "new lead" email alerts from AgentMachine / ReferralExchange to that lead routing email address, and the new leads will be created in Follow Up Boss automatically.

Note: You can create an auto-forwarding rule/filter that auto-forwards your "new lead" email alerts to your Follow Up Boss lead routing email address to automate this process.

The steps for creating an auto-forwarding rule/filter in Google Mail are below (most email providers have a similar feature). Google also provides a help guide here.

 

To set an auto-forwarding rule/filter in Google Mail:

1. Login to your Google Mail account.

2. Go to the Settings page in Google Mail. 

3. Click on the Forwarding and POP/IMAP tab.

4. Click "Add a forwarding address."file-4YG8SQAiuO.png

5. Paste your Follow Up Boss lead routing email address.

6. Click Next.

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7. Google will ask you to verify the forwarding email address. When it sends the verification message to your Follow Up Boss lead routing email address, Follow Up Boss will automatically forward the notification to you. You can find the confirmation link in the forwarded message, and you'll want to follow Google's steps in that message to confirm your forwarding email.

8. In your Google Mail inbox, open a recent "new lead" email notification from AgentMachine / ReferralExchange.

9. Click the three dots in the upper-right corner of the message, and choose "Filter messages like this."

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10. Click "Create filter."

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11. Choose the option to "Forward it to:" and choose your Follow Up Boss lead routing email address, then click "Create filter."

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The next time you get a notification email for a new lead, it will be automatically forwarded to your Follow Up Boss lead routing email address. That will allow Follow Up Boss to parse the email and automatically create the lead for you in Follow Up Boss.

 

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