Setup via Inbox Processing

Follow Up Boss can automatically detect leads sent to your connected Google or Office 365 email.

1. Ensure your email is connected to Follow Up Boss.

2. Enable Inbox Lead Processing

3. Route or forward your Realtor.com "new lead" email alerts to that email address, and the new leads will be created in FUB.

Lead Integration API (Faster Processing + More Information)

This integration sends your Connections℠ Plus leads to Follow Up Boss more quickly, and with additional lead data including listing representative, property views, and buyer saved searches. (More Info)

To enable this connection:

1. In Realtor.com, navigate to: Organization Settings > Lead Products > Add Lead Delivery API

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2. Choose Follow Up Boss as your API source application.

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3. Enter your Follow Up Boss API Key.

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4. Enter the email address you use to log into Follow Up Boss in the space for "Application login Name."

Note: This a connection you'll want to enable in addition to Inbox Processing or the Alternative Setup listed below.

Alternative Setup

1. In your Follow Up Boss account, go to the Admin>API page here: https://app.followupboss.com/2/api 

2. On that page, copy your Follow Up Boss lead routing email address.

3. Login to Realtor.com at https://dashboard.realtor.com/products-config and click your profile picture in the top right, then click "Settings."

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4. Under AdvantageSM Pro, Profile leads and Courtesy leads paste your Follow Up Boss lead routing email address and click save. 

You can also send a test through the system on this page:

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Notes

The fields parsed from Realtor.com are Name, Email and Phone Number. A copy of the original lead email will also be sent to you and stored in Follow Up Boss.

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