You can use text templates in Follow Up Boss which will also track your response rate.file-SLf60D4JRO.png

Using a template

Click the Use a Template button and a pop up will appear where you will choose which one you want to send, for quick reference you can also see the previous reply rate.

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Setting up a template

To create a new template or edit and existing one go to admin > text templates and click the Add Text Template on the right hand side.

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