Video Texting can be used to quickly send short videos to your existing clients and new leads right from Follow Up Boss. Videos are personal and detailed and provide a new way to connect with your leads and close more deals!
Each video text contains a message and a link to the video you've chosen and uploaded from the FUB mobile app. We upload the video to a link to ensure it keeps its quality for the recipient. You can even add your own message with the link to personalize each text message!
Sending Video Texts on iPhone
- On the FUB app, open a Contact's Profile > click the purple Text Icon to the right of their number
- To the left of the message box, click the Image Icon
- Select Video Library to send a rerecorded video or Record Video
- Once the video has been selected, a thumbnail of the video will appear above the text message which includes the link to the video. Additional text can be added to this message (if the video link is altered, it will automatically be updated with a valid link upon sending).
- Click the Blue Arrow to send the video text.
- Once the recipient views your video, a viewed receipt will appear under the message.
Sending Video Texts on Android
- On the FUB app, open a Contact's Profile > click the purple Text Icon to the right of their number
- To the left of the message box, click the Image Icon > Allow.
- Select Choose from Gallery > Videos to send a prerecorded video or Take Video.
- Once the video has been selected, a thumbnail of the video will appear above the text message which includes the link to the video. Additional text can be added to this message (if the video link is altered, it will automatically be updated with a valid link upon sending).
- Click the Blue Arrow to send the video text.
Link Previews
When sending a video text, the recipient may or may not see a link preview based on the conditions below:
- The recipient will not see a preview image of the video on iPhone unless the sender's number is saved as a contact on the recipient's phone.
- The recipient will not see a preview image of the video on Android, however, a preview image will be visible to the user on the FUB side.
- FUB customers can view a video preview within the FUB app.
Known Limitations
- Only one video can be sent per message. Although there isn't a limit to the number of video texts in total. Each video must be chosen and sent separately.
- File Size Limit = 500MB
- Incoming video messages that are < 5MB are sent as MMS message
- Incoming video messages that are > 5MB are sent a redirected link