Sometimes DNS records are hosted in a different place than your email. For example, you may have a Google email with DNS records hosted by Squarespace.
To find your DNS Host:
-
Type your email domain (the part after the @ in your email address) in the search box & click DNS Lookup.
-
Look for "Your DNS hosting provider is..."
-
Choose your DNS hosting provider below for a video to update your records.
If you started your website with a website provider like Ylopo, Sierra Interactive, REW, etc., and you don't recognize the DNS registrar you found using the tool above, we recommend contacting the website provider for instructions on where to manage your DNS records. Often the website provider will be able to add the records to your DNS on your behalf.