View completed tasks on the tasks page and the lead profile. Reviewing completed tasks is helpful for management and agents to determine the next steps with each individual lead. 

Note: Completed tasks are hidden by default. 

Lead Profile

Click View Completed Task(s)

The completed tasks will be displayed with a checkmark

Note: The date and time listed on a completed task reflects when the task was marked completed.

Tasks 

To view completed tasks on the tasks tab, go to Tasks > Filters > Show Completed.