Track Agent Performance

With the Agent Activity Report, you can generate data on exactly how often your team is following up, including the number of appointments set and the number of tasks completed.

Track & Measure Calls

Call Reporting outlines the number of touches your team has made, conversations that took place, and which conversations led to appointments. 

Identify Unactioned Leads

Use the filter, "Last Communication" to gain insight into the leads that haven't been personally reached out to in a while and the assigned agents. Check out our Best Practices Smart Lists to get set up today!