With desktop notifications enabled, push notifications are sent to your desktop to notify you of activity in Follow Up Boss. Maximize your workflow by staying on top of the most recent activity with desktop notifications.

Types of Desktop Notifications

You can receive desktop notifications when Follow Up Boss is open and:

• You receive a new lead
• An inquiry is received from an existing lead
• You receive a new text message, voicemail, or missed call
• You are assigned an inbox conversation
• You are @mentioned in a note
• A new lead is added to a pond

Note: We will only send desktop notifications for activity that is 5 or more seconds apart. For example, if a contact texts you and then sends you another text 7 seconds later, we will send a desktop notification for that second text. However, if a contact texts you and then sends you another text 3 seconds later (under the 5-second threshold), we will NOT send a desktop notification for that second text.  

Currently, there is no sound when a new desktop notification appears; however, you may be able to change how long the notification stays on your screen by adjusting your browser's notification settings on your Mac or PC.

How To Enable Desktop Notifications

1. Click the Notification Bell in the upper right-hand corner

2. Select the Settings Gear in the drop-down

3. Enable the desired Desktop Notifications

4. Confirm that Notifications are Allowed on your browser for Follow Up Boss (Google Chrome Instructions) 

If you are not receiving the desktop notifications after changing your Notification Settings in Follow Up Boss, you may need to change your notification settings on Mac or Windows.