With desktop notifications enabled, push notifications are sent to your desktop to notify you of activity in Follow Up Boss. Maximize your workflow by staying on top of the most recent activity with desktop notifications.

Types of Desktop Notifications

You can receive desktop notifications when Follow Up Boss is open and:

• You receive a new lead
• An inquiry is received from an existing lead
• You receive a new text message, voicemail, or missed call
• You are assigned an inbox conversation
• You are @mentioned in a note
• A new lead is added to a pond

NOTE: We will only send desktop notifications for activity that is 5 or more seconds apart. For example, if a contact texts you and then sends you another text 7 seconds later, we will send a desktop notification for that second text. However, if a contact texts you and then sends you another text 3 seconds later (under the 5-second threshold), we will NOT send a desktop notification for that second text. 

Currently there is not a sound when a new desktop notification appears; however, you may be able to change how long the notification stays on your screen by adjusting your browser's notification settings on your Mac or PC.

How To Enable Desktop Notifications

To customize your Notification Settings, click the Notification Bell icon in the top-right corner, and click the gear icon in the drop-down menu:

Desktop Notifications will be marked under the monitor icon:

Be sure you have notifications allowed on your browser:

If you are not receiving the desktop notifications after changing your Notification Settings in Follow Up Boss, you may need to change your notification settings on Mac or Windows.