When you add or edit a phone number, you can easily label the phone number. We have some preset options you can quickly choose from, like Home, Mobile, or Work, but you can also customize it to something like Sue-Wife, Larry-Work, or something to help describe the number further.

Labeling Phone Numbers

1) Hover the mouse over the Phone Number of the contact > click on the Pencil Icon

2) Click in the Label section to add the desired label

3) Save Phone Numbers

Wrong/Invalid Number

You can set a phone number as a Bad Number and it will turn the number red with a line through it to give you an extra visual warning before sending a text or calling a contact. We won't restrict you from continuing to use it, but we do want to make it easy for you to see that it might be a bad number.

1) Hover the mouse over the Phone Number of the contact > click on the Pencil Icon

2) From there, check the tickbox for Bad Number > Save Phone Numbers

3) The number will appear red with a line through it to signal a bad number

Importing Phones with Labels

There are two ways in which we handle linking a phone and a phone number:

Single column

Let's say in the CSV you have a column named Home Phone Number, when you go to select a field, you can choose the Phone Home option, which will add the Home label to each of the phone numbers in that column. We also have one for Mobile and Work.

Multiple columns

If you have 2 columns, a Phone Number column, and a Phone Label column, you can select the Phone field option for the Phone Number, and the Phone Type field for the Phone Label column. Then the text in the Phone Label column will be matched with the Phone Number column.