When you add or edit a phone number, you can easily label the phone number. We have some preset options you can quickly choose from, like Home, Mobile, or Work, but you can also customize it to something like Sue-Wife, Larry-Work, or something to help describe the number further.

Labeling Phone Numbers

Hover your mouse over the Phone Number of the contact and then click on the Pencil Icon.

A pop-up will appear where you can change the label of the number.

Wrong/Invalid Number

You can set a phone number as a Bad Number and it will give you extra visual warnings before you send a text or call a contact. We won't restrict you from continuing to use it, but we do want to make it easy for you to see that it might be a bad number.

You will need to hover your mouse over the Phone Number of the contact and then click on the Pencil Icon.

From there, check the tickbox for Bad Number, and then Save Phone Numbers.

The Number will appear red and crossed out.

Importing Phones with Labels

There are two ways in which we handle linking a phone and a phone number:

Single column

Let's say in the CSV you have a column named Home Phone Number, when you go to select a field, you can choose the Phone Home option, which will add the Home label to each of the phone numbers in that column. We also have one for Mobile and Work.

Multiple columns

If you have 2 columns, a Phone Number column, and a Phone Label column, you can select the Phone field option for the Phone Number, and the Phone Type field for the Phone Label column. Then the text in the Phone Label column will be matched with the Phone Number column.