Submitting ideas to the Roadmap

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Meghan Porter
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Our approach to product feedback

Here at Follow Up Boss, we take feedback, feature requests and your ideas seriously.

We believe that listening to our customers, team members and prospects is a surefire way to build a better product.


How to submit your ideas 💡

Log in to Follow Up Boss and click the drop-down menu in the top right hand corner, then click Roadmap.

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You can also click the question mark at the top right of your Follow Up Boss account, and click on "Suggest a Feature" to view the Roadmap.

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Click on the plus sign at the bottom left of the page to submit a new idea.

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Complete the idea form, and if possible, include an explanation of the problem you're looking to solve. Choose how important the idea is to you, then click Submit.

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You can browse the Roadmap categories for ideas that are under consideration, ideas we are working on, ideas we have launched and ideas that are in beta. You can view separate pages for web, iPhone and Android to see what's on the Roadmap for the different parts of the app.

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You can also vote for features by clicking on ideas and answering, "How important is this to you?"

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Our engineering team frequently meets to discuss the highest priorities for our customers, team members, and prospects and look at how the requests align with our own strategy. 

 

How we prioritize new features

1. We’re looking for features that will help our customers make more sales.
2. They will be useful for the majority of our users.
3. They will be useful long term, e.g. it’s not a tool to spam craigslist with a short life span.
4. They have been requested by users and people are actively doing the activity now (there are some exceptions to this rule). e.g. we aren’t going to build a twitter auto poster as 99% of our users never post to Twitter and for the people that are power users of social media already have great apps for Twitter.
5. They fit our vision for the product.
6. Many data points over time e.g. user interviews, amount of requests we’ve had, impact of feature on results. e.g. we aren’t jumping onto the newest idea all the time.

 

Thank you for your feedback, understanding and support as we work together to build the best product possible!

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