System Requirements

These are the minimum requirements for optimal performance using the Follow Up Boss program:

Desktop App

• Recommended Web Browser:
  • Google Chrome (latest version)
• Internet Speed:
  • Download (5 MB/S)
  • Upload (5 MB/S)
  • Ping (25 MS or less)
• Operating System:
  • Windows (7 or newer)
  • MacOS (10.8 Mountain Lion or newer)
• CPU/RAM:
  • 2.0 GHZ Pentium 4 or higher
  • 2 GB of RAM

iPhone App

• iOS Version:
  • iOS 9.2 or newer
• Internet Speed:
  • Download (5 MB/S)
  • Upload (5 MB/S)
  • Ping (25 MS or less)

Android App

• Android OS Version:
  • Android 5.0 or newer
• Internet Speed:
  • Download (5 MB/S)
  • Upload (5 MB/S)
  • Ping (25 MS or less)

Performance Issues and Troubleshooting

Use these troubleshooting steps when experiencing system slowness, timeouts, etc.

Desktop App

• Clear web browser cache (Chrome)
• Run a speed test and ensure that you are meeting speed/ping requirements (http://beta.speedtest.net/)
• Reboot your computer
• Close duplicate instances/browser windows of Follow Up Boss

iPhone/Android App

• Uninstall/reinstall the app
• Sign out of the app and back in
• Run a speed test and ensure that you are meeting speed/ping requirements (http://beta.speedtest.net/)
• Reboot your phone
• Close unnecessary apps running in the background