System Requirements
These are the minimum requirements for optimal performance using the Follow Up Boss program:
Desktop App
- Recommended Web Browser:
- Google Chrome (latest version)
- Internet Speed:
- Download (5 MB/S)
- Upload (5 MB/S)
- Ping (25 MS or less)
- Operating System:
- Windows (7 or newer)
- MacOS (10.8 Mountain Lion or newer)
- CPU/RAM:
- 2.0 GHZ Pentium 4 or higher
- 2 GB of RAM
iPhone App
- iOS Version:
- iOS 9.2 or newer
- Internet Speed:
- Download (5 MB/S)
- Upload (5 MB/S)
- Ping (25 MS or less)
Android App
- Android OS Version:
- Android 5.0 or newer
- Internet Speed:
- Download (5 MB/S)
- Upload (5 MB/S)
- Ping (25 MS or less)
Performance Issues and Troubleshooting
Use these troubleshooting steps when experiencing system slowness, timeouts, etc.
Desktop App
- Clear web browser cache (Chrome)
- Run a speed test and ensure that you are meeting speed/ping requirements (http://beta.speedtest.net/)
- Reboot your computer
- Close duplicate instances/browser windows of Follow Up Boss
iPhone/Android App
- Uninstall/reinstall the app
- Sign out of the app and back in
- Run a speed test and ensure that you are meeting speed/ping requirements (http://beta.speedtest.net/)
- Reboot your phone
- Close unnecessary apps running in the background