Push notifications immediately alert you on your phone when you receive new leads and text replies from your Follow Up Boss text messages.
Enabling iPhone Push Notifications
If you recently installed or reinstalled the app and are using it for the first time:
1. Open the Follow Up Boss app and log in.
2. After logging in, you will see a prompt pop-up that prompts you to turn on notifications. Tap Turn on notifications.
3. On the next pop-up, tap Allow.
4. Tap your Picture/Initials icon in the upper left-hand corner to get to your settings page to confirm your push notifications are enabled.
If you have the app installed and your push notifications are currently turned off:
1. Open the Follow Up Boss app.
2. Tap your Picture/Initials icon in the upper left-hand corner to get to your settings page to check your push notifications settings.
3. Tap Turn On push notifications.
4. Tap Settings.
5. On your settings page, tap Notifications.
6. Turn on Allow Notifications and the options pictured on this screen below.
Note: For "Banner Style," please select the "Persistent" option. For "Notification Grouping," please select the "Off" option.
7. Your FUB app's Settings page should now display that your push notifications are enabled.
iPhone: Time Sensitive Notifications
In iOS 15 or later, users can set their iPhone to receive "Time Sensitive Notifications for each app on their device.
Time Sensitive Notifications are always delivered immediately and remain on the Lock Screen for an hour (or until dismissed.)
To enable Time Sensitive Notifications for the Follow Up Boss:
1. Open the Settings App in iOS 15 on your iPhone or iPad.
2. In the settings app, tap Notifications and choose Follow Up Boss.
3. Ensure that "Time Sensitive Notifications" are enabled.
iPhone: Focus Mode
For users who use Focus modes on the iPhone and want to receive notifications, it is crucial to add Follow Up Boss app to the list of allowed apps for a particular focus mode or even for all of them, depending on your wishes.
1. Open the Settings App in iOS 15 on your iPhone or iPad.
2. Just above Screen Time, tap Focus.
3. On the main focus screen, you’ll find Do Not Disturb, Sleep, Personal, and Work, starting with the option to add custom Focus modes with the + icon in the top right corner.
4. Select the focus mode you want to have notifications from Follow Up Boss and click the + Add option under allowed apps.
5. Locate the Follow Up Boss App, tick the box, and press Done.
The key point here is to add Follow Up Boss in the focus mode you want to allow notifications to be sent, and you don't miss anything important! When Follow Up Boss is not added to the list of allowed apps, notifications from FUB will not appear as an alert and will silently be added to Notification Center.
Test Push Notifications
To test whether your push notifications are turned on, please follow the steps below:
- Log in to Follow Up Boss (via followupboss.com)
- Click on your Initials/Image in the top right-hand corner and click My Devices in the drop-down menu.
- Click Send test notification next to the appropriate phone
