Track and manage inbound calls and emails from signs, ads, marketing campaigns, lead sources, and your website using a team inbox. Missed calls, voicemails, texts, and emails to team inboxes will all live in one central spot.
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How it Works
What it’s used for and what it can do:
- Routing inbound sales calls to your team
- Shared accountability for ISA teams
Who has a team inbox?
If your account has more than one user, you will have a Team Inbox listed under My Inbox on the Inbox tab. This is the default inbox for missed calls and texts to your Company Number. If you have two or more calling add-ons, you can create additional team inboxes.