Are you experiencing a bug or recurring glitch in the Follow Up Boss Android app? Please report it to our support team by following these steps:
- After experiencing the bug or glitch in the Android app, shake your phone to trigger a bug report form to pop up on your screen. The bug report form will look like this:
- In the bug report form, include a summary of the issue in the “Short summary” field, such as “Loading slow” or “Page not loading."
- Include any further information or list the specific steps you made to reproduce the bug in the “Special details” field.
- Tap "Send" at the top right.
- After sending the bug report, send us an email separately to firstname.lastname@example.org, and let us know that you just submitted an Android bug report form.
- From there, our support team will be able to look up your specific bug report to further investigate your app session and detailed problem in the app.
View a video tutorial of these steps here.