Delete a Contact or Duplicate (FUB Classic)

This article provides instructions for the legacy version of Follow Up Boss, FUB Classic. For updated instructions, please click here.

Still using FUB Classic? Here’s a great overview on how to switch to FUB2!


To delete a contact go into that contact and use the stage dropdown menu.


Choose "Delete Contact" and the contact will be deleted from the system including lead source statistics.

Things to Note

  • There is also a "Trash" option which will leave the lead in the system.
  • Use Delete to remove duplicates or test inquiries. Use Trash for leads with a bad phone number and bad email address.
  • Please note that only admins can delete leads.
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