Text message your leads directly through the desktop or the iPhone app to best track communication and never miss a message!
You can send one-on-one and group texts in the iPhone app. This video gives an overview of text messaging through Follow Up Boss.
Enable Notifications on the App
It's essential to have push notifications turned on to be notified about new leads and text messages.
Choosing notification options: you can do this from the notifications center in your iPhone.
Video Texting can be used to quickly send short videos to your existing clients and new leads right from Follow Up Boss. Videos are personal and detailed and provide a new way to connect with your leads and close more deals!
Choosing a Video Message
- Select a video to send with your text message by choosing the image icon and choosing the video from the library.
- You can also record a new video to send. After you've chosen a video or recorded a new one, a preview will appear at the bottom of the screen.
Sending Your Video Message
Once the video and text have been added, a thumbnail of the video will appear above the text message. Send the video and message by selecting the upward blue arrow. You'll see a short message and link attached with the video. You can edit the message, but the link will be automatically updated with a valid link for the video after it is sent.
After your video is sent, check back in the message thread to see if the video has been viewed. When the recipient views your video, a "Viewed" message will appear under the message:
NOTE: We identified an issue with sending video texts in Follow Up Boss to AT&T phone numbers. AT&T is filtering these text messages out as spam (error 30007) and not delivering them to recipients. Approximately 5% of video texts are impacted. We are actively investigating a fix as of December 6, 2021. If you have any questions, please email firstname.lastname@example.org.