💡 Join our next calling and texting webinar to learn about the power you unlock with a Follow Up Boss phone number. The webinar is less than 15 mins long but will help you make the most out of calling. You can sign up for our next session here.
Who has a dialer?
Dialer numbers are included for all users on the Pro and Platform plans and can be added on for users on Grow and Legacy plans.
Adding the Dialer
Setting Up the Dialer
- Go to the desktop Settings in your account by navigating to your initials/image in the upper right-hand corner > My Settings. Under Calling, the Follow Up Boss Personal Number will be displayed. This Nnumber can be Changed if needed.
- Choose how to handle inbound calls. Most agents pick option 2: ring my cell and desktop at the same time.
- Turn on Caller ID in your app settings (iPhone users)
- Connect to High-Speed Internet, connect your headset and you are ready to go!
Your Phone Number
If you are the Follow Up Boss account owner, you can request to port your number away from Follow Up Boss and into another system should you decide to leave.