Android App

Before installing the app, we recommend installing any system updates for your phone, if available, as this will improve the reliability of your phone as well as the app. For instructions on how to do this, click here. --- Download the new Android app from the Google Play Store here. We recommend turning on  automatic updates for the app to ensure t...

Push Notifications - Android

Push notifications alert you immediately on your phone when you receive new leads and when you receive text replies from your Follow Up Boss text messages. To test whether your push notifications are turned on, please follow the steps below: Log into Follow Up Boss (via followupboss.com) Click on your initials in the top right-hand corner and click ...

How to Log Calls on Android

As of version 2.2.0, call logging behavior has changed slightly from previous versions - due to Google privacy restrictions, call activity on your phone cannot be tracked. This means that after any call you make, you will want to navigate back into the lead's page within the app and manually log the call. To log a call, open the lead's page you'd li...

Getting help with the Android App

One of the best first troubleshooting steps you can take is to log out of the app and then log back in. Also make sure you have the latest version of the app. If this does not resolve your issue, try the following steps on your phone: Go to set up Go to apps Select Follow Up Boss Cleared the cache Cleared the data Opened app and signed in without fu...

Android Calling & Texting

The newly updated Android Calling feature makes it simple for your team to track and log calls from anywhere! Experience optimal call quality and seamless workflow. Calling Setting Up Mobile Calling 1. Mobile Profile Setting:  Review Your Web Settings for mobile calling and make sure your mobile number is set up to receive calls. Check Settings 2. A...

Texting on Android

Text message your leads directly through the desktop or Android app to best track communication and never miss a message! You can send one-on-one and group texts in the Android app. Here's a quick overview: First, be sure to: Download the Android App Enable Push Notifications Texting from the Lead Profile Tap the message icon at the top-right to ini...