Supported Email Providers

Written by Erik Wantland

Last published at: December 2nd, 2020

Follow Up Boss works with Google's business email service  GSuite, and Office 365 email accounts.

Google (our primary recommendation)

Using a Google-based email makes the set up of Follow Up Boss much easier, and also provides the best possible experience for syncing the emails you send and receive related to your leads and clients into your Follow Up Boss account.

It also allows us to provide syncing of appointments with Google Calendar.

Most of our customers have their own domain name, and then set up emails for themselves and their team using the  GSuite service

You can  click here to learn more about their service, or give their sales/support team a call directly at 855-265-7673.

Office 365

If your company uses Office 365, you can easily connect your email and sync the back and forth conversations you're having with your leads and clients,  see the setup guide here

GoDaddy / Rackspace

If you're using this service, or something similar, we'd recommend upgrading to Google's  GSuite or talking to GoDaddy about their Office 365 offering.

In order to upgrade, you can keep your domain with GoDaddy/Rackspace, and the GSuite service will walk you through some very simple steps to enable the GSuite service with your domain name hosted at GoDaddy.


Yahoo, AOL or anything from a major telecom or cable provider (eg. Comcast)

These providers do not allow third party systems to send marketing emails on your behalf, we do not recommend their use with Follow Up Boss (this is called a DMARC restriction).

If you're using one of these email services, we'd recommend getting a domain name registered directly with  Google/GSuite and setting up emails using that branded domain using GSuite

This will benefit you in terms of better branding for your business e.g., better software integrations, better spam filtering and better email features in general. 

Note: You can point your old email address to your new one so you will not miss any emails.