Security FAQ

How do you protect my data?

All your data is encrypted instantly and backed up daily to multiple redundant data centers. All connections to Follow Up Boss (whether you use a web browser or our Android/iOS apps) are encrypted using HTTPS and SSL bank-level security.

Where is my data stored?
Your data is kept in state-of-the-art facilities that have military grade security protocols and 24/7/365 security monitoring. Your data is backed up continuously every second and retained for 35 days, We also have weekly backups of customer databases retained indefinitely. Our backup policy is reviewed periodically to make sure your data is kept as safe and secure as possible.

How do you protect my billing information?
We process all credit card transactions using the same secure encryption of leading banks. Your billing information is transmitted, stored, and processed on PCI-Compliant networks.

How long have you been in business?
We’ve been in business since April 2011 and have processed over 5 million leads from over 20,000 real estate agents. We believe trust is earned through continuous improvement and above-and-beyond customer support.

You can view our system status at any time, or visit or FAQ for more information.