Reporting Bugs in Android App

Are you experiencing a bug or recurring glitch in the Follow Up Boss Android app? Please report it to our support team by following these steps:

  1. After experiencing the bug or glitch in the Android app, shake your phone to trigger a bug report form to pop up on your screen. The bug report form will look like this: 

  2. In the bug report form, include a summary of the issue in the “Short summary” field, such as “Loading slow” or “Page not loading." 
  3. Include any further information or list the specific steps you made to reproduce the bug in the “Special details” field.
  4. Tap "Send" at the top right.
  5. After sending the bug report, send us an email separately to support@followupboss.com, and let us know that you just submitted an Android bug report form. 
  6. From there, our support team will be able to look up your specific bug report to further investigate your app session and detailed problem in the app.

View a video tutorial of these steps here.