Some tags in Follow Up Boss are created and attached to a lead automatically by the system. Here are a few scenarios that would cause a tag to be automatically added on to a lead by the system.
- Seller Lead
- Bounced email
- Zip codes and cities of inquiry addresses
- Lead sources ex: Ylopo
- Deleted Agent's name will be auto-tagged when account is deleted
Account Owners can disable lead-source generated autotags such as zip code and city by navigating to Admin > Tags, then clicking, "Turn off auto-tagging new leads."
System generated tags such as bounced email or unsubscribe cannot be disabled.
Removing the Unsubscribe Tag
If a lead expresses that they would like to opt back into automated communication, our team can resubscribe the lead as shown here.