Android app connectivity issues

If you are having problems using the app when connected to your cellular network, please try the following:

  1. Update your phone. Ensure you are running the latest available version of Android. For instructions on updating your phone, click here.
  2. Update the app. Install the latest version of the app from the Play Store.

If you are still experiencing issues, contact support.

In the meantime you can use the mobile version of the website on your phone by visiting on your phone's browser.